Home :: FAQ

Why should I use Jetchem/Superjet?

  • We are one of the UKs leading manufacturers of drain jetting equipment with depots situated throughout the UK. Our aim is to provide quality products, together with an excellent service and to ensure the customer is always cared for before and after a transaction has taken place.

What other benefits can Jetchem/Superjet offer?

  • Our service backup is what makes Jetchem stand out from the crowd. We are operational throughout the year, offering an 'emergency' call out facility giving a fast, effective and reliable service, not only for when it is required, but for also what is required.

How do I get more information on the products I want to order?

  • If you need any information on the products you want to order you can call our sales team on 01706 828 888 where a member of staff will be happy to help you with your query.

What delivery service do you offer?

We offer a number of delivery services including:-

  • Next Day Delivery
  • Before 9am Next day
  • Recorded Delivery
  • Standard 1st and 2nd Class
  • Special Delivery
  • Export
  • International Recorded
  • Pallets for large amounts.

What should I do if the product I have hired/bought is faulty?

  • If any products are faulty contact Jetchem on 01706 828 888 and we will try and help with your enquiry.

Collection in store?

  • Currently only available via our head office in Lancashire. Whilst every effort is made to ensure stock levels are up to date, occasionally items may be unavailable and customers are asked to ring us before calling in to collect their products. our contact number is 01706 828 888.

The collection address is :-

Jetchem Systems Limited

Cuba Industrial Estate

Bolton Road North

Ramsbottom

Bury

Lancashire

BL0 0NE

With most items available, customers can call to collect within half an hour.

We do our utmost to monitor all activity and will endeavour to contact a customer should an item not be in stock before they arrive to collect it.